Terms of Purchase
Orders and Product Information
Product details, options, availability, and prices appear on the relevant product page and at checkout. Please review your selections and delivery details before submitting an order. An order confirmation acknowledges receipt; it does not guarantee acceptance if an order cannot be processed.
Prices and Payment
Prices use the currency shown by the store. Shipping charges and applicable taxes are presented at checkout where available. Payment is handled through checkout methods offered for the order.
Shipping and Delivery
Processing usually takes 1–3 business days. Estimated delivery is 10–20 business days after dispatch. Methods and charges are confirmed at checkout; delivery estimates are not guarantees.
Order Issues and Refunds
Contact us within 7 days of delivery about damaged or incorrect items. Change-of-mind returns are generally not accepted, subject to rights that cannot be excluded by law. See our Return & Refund Policy.
Applicable Rights
These terms operate subject to mandatory consumer-protection rights and other applicable law. Nothing here excludes a right that cannot lawfully be excluded.
Support
Contact support@tavomelix.com or +86 13988666107 with order questions.